Privacy policy

Last Updated: January 20, 2026

This Privacy Policy explains how Valantomode (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit https://www.valantomode.com/, make a purchase, or interact with our services (the “Services”). We operate this store using Shopify as our e-commerce platform and hosting provider. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller / Business Information Valantomode, registered under number 9355619 in The Netherlands, is the business responsible for the collection and use of your personal information under applicable U.S. privacy laws. Shopify acts as our service provider and data processor.

2. Information We Collect

  • A. Information you provide directly: Name, billing and shipping address, email address, phone number, payment information (processed securely), and order details.

  • B. Information collected automatically: IP address, browser type, device information, pages viewed, and cart activity via cookies and pixels.

  • C. Information from third parties: We may receive limited information from payment providers, Shopify, and advertising partners (such as Google and Meta).

We do not buy or sell personal information. Residents of certain U.S. states may have additional rights (see Section 7).

3. How We Use Your Information Consistent with U.S. federal and state privacy requirements (including the FTC Act), we use your information to:

  • Process and fulfill orders, including shipping updates and returns.

  • Provide customer support and resolve delivery problems.

  • Improve and personalize our Services and website experience.

  • Marketing & advertising, including personalized ads (you may opt-out at any time).

  • Detect and prevent fraud and comply with U.S. tax and legal requirements.

4. How We Share Your Information

  • A. Shopify: To host our store, process payments, and provide analytics.

  • B. Service Providers: Payment processors, shipping partners (USPS/UPS), and marketing platforms.

  • C. Legal Reasons: To comply with subpoenas or protect our rights and safety.

5. Cookies & Tracking Technologies We use cookies and pixels to enable site features, measure performance, and support advertising. You can manage your settings via your browser or the cookie banner on https://www.valantomode.com/.

6. Data Storage & Security Personal data may be stored on secure servers in the United States, Canada, or other regions by Shopify. We retain data only as long as necessary to provide our Services or meet legal requirements.

7. Your Rights Under U.S. Privacy Laws (Including CCPA/CPRA) Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to: Know, Delete, Correct, Opt-out of sale/sharing, and Data Portability. To exercise these rights, contact us.

8. Children’s Privacy In compliance with COPPA, our Services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Third-Party Links We are not responsible for the privacy practices of external websites linked on our site.

10. Changes to This Privacy Policy The “Last Updated” date at the top reflects the latest version.

11. Contact

  • Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

  • Support: Provided from The Netherlands with dedicated English-language assistance for U.S. customers. We aim to respond within 24 hours on business days.